This is a collection of products that you can’t find together anywhere on the high street, that we have discovered or been inspired to create by our trips to Denmark, Marrakech, Majorca and London, and of course by you our clients.
Discover sumptuous soft blankets, the best quality sheepskins, authentic Hammam towels in glorious colours, amber jar candles bursting with powerful essential oils, decorative trays, our favourite uplifting handwash and lotions, as well as handmade ceramics commissioned by Cocoon Home Therapy especially for you.
Please share some snaps of your purchases in their happy new home with us at hashtag #MYCOCOONSTYLE
How much is delivery?
Standard delivery on UK orders over £60 is FREE, orders under this are £3.95 including postage and packaging.
How long will it take?
Estimated delivery time is 3-5 working days for customers in the UK.
Do you ship worldwide?
European and International shipping prices to be priced on request.
Any customs or tax payment required by entry country will be the responsibility of the recipient.
What should I do if my order hasn’t arrived?
If you are ordering from within the UK and have not received your order within 7 working days please get in touch with us via the contact page and we will do our best to look into this for you.
Can I return my item?
If you are not happy with your purchase you can return your goods for whatever reason, provided we get them back within 14 days of receipt, in perfect saleable condition and in original packaging. We will refund or exchange goods at our discretion. Sale goods are not eligible for a refund.
Please send an email to firstname.lastname@example.org prior to returning any items, stating reason for return and whether you wish a refund or exchange. We will email you the returns address and will issue you with a refund or replacement once we receive the goods back. Please allow 3-5 days for funds to be available once actioned by us.
What do I do if there is something wrong with my order?
Please get in touch with us via the contact page as soon as possible letting us know what the problem is, we will do our best to help.
Customers are responsible for the postage of returns, please obtain a proof of postage certificate. And do make sure you send it back in the condition you received it in. Once we receive your item back refunds will take no longer than 7-10 days.
Please wash only in Cold Water and then line dry. No artificial heat.
Before using for the first time, we recommend that you soak your hammam towel in cold water overnight before machine washing at 40°C and air-drying (warm tumble drying is also fine,but be careful to not over dry). This will make the fibres stronger and the absorption better. It also reduces shrinkage.
Wash your hammam towels with similar colours. Hammam towels can be washed up to 60 degrees and can be tumbled dried.
The use of fabric softener can make hammam towels less absorbent. So do not use fabric softener or use as little as possible. We advise not to iron the hammam towels, as it will close the fibres which makes it less absorbent.
Your sheepskin rug is a natural product and if looked after properly you will be able to enjoy the comfort and softness for many years. Sheepskin fibres stick together and flatten down while traveling and when packed. After receiving your rug give it a good shake outside to awaken and lift the wool fibres. Your purchased product is a natural, recently tanned brand new item so it will have a certain smell whose intensity will diminish with airing, usage and time.
All natural hide shed some fur and is completely normal. Fibre shedding after first installation to its new place is quiet common and you might think it will be loosing all it’s fur content and your sheepskin is going to end up going bold – relax it will not. After a few weeks you will find that your rug will settle down and wool will stay remain nice and dense as was original.
Take your rug outside once a week and give it a good shake to remove dust and dirt and brush it over with a common pet brush.
If your sheepskin rug is placed oi a high traffic area you might need to clean more often.
Can I put my sheepskin in the washing machine?
To give a washing machine or hand wash clean to genuine sheepskin rug is not advised by Milabert.
It is better to spot clean with a special sheepskin detergent mixed with water to create a foam. Take a clean cloth and rub away any stains using the minimum water you can. Do not use rug until dry completely. Always dry naturally and avoid drying on the radiator, in the tumble drier, or placing in direct sunshine
Wool detergents are not recommended for the washing of sheepskins as they may contain chelating agents, phosphates, alkali, bleach, phosphoric acid enzymes... etc. All are harmful to leather and should not be used.
Tin is a metal and therefore it reacts with moisture like all other metals, although it reacts less than for example silver or copper. So it will get a little darker after it gets wet and this is normal for this product.
If you want to keep it light and shimmering, dry it immediately after it gets wet. You can clean it with water and a mild detergent, but you have to dry it directly after cleaning.
Do not wash in a dishwasher.